What is one best practice for communicating during the consolidation phase?

Utilizing multiple channels to reach all employees is recognized as a best practice for communication during the consolidation phase because it ensures that information is disseminated broadly and effectively across the organization. This approach acknowledges that employees may have varying preferences for how they receive information, and using a variety of channels—such as emails, newsletters, team meetings, intranet postings, and even social media—enables more inclusive communication.

This inclusivity helps to engage all employees, fostering a sense of belonging and ensuring that everyone is informed about developments, changes, and expectations during a critical transition period. It also promotes transparency and encourages collaborative feedback, which can provide valuable insights and enhance morale throughout the consolidation process.

In contrast, relying solely on a single method like email or focusing communication exclusively on top executives could lead to information silos and hinder effective engagement. Moreover, limiting feedback mechanisms to infrequent quarterly meetings would not accommodate the real-time communication needs that are often necessary to address issues as they arise during consolidation.